Questions parents actually ask.
Straight answers, no fine print. Anything else — write tosupport@jhamly.com. A founder reads it.

Getting started
A parent or guardian creates the account, then adds a profile for each child. Each child gets their own login code for the student app. Children never create accounts themselves.
India’s DPDP Act, 2023 requires verifiable parental consent before a child uses a service like this — and we would want it that way anyway. You approve the account, you set it up, and you can see everything that happens in it.
School students from Grade 3 onward. Today that is CBSE Grades 3–12, and ICSE and Karnataka State Board Grades 3–10. The Syllabus page shows exactly which chapters are live versus still on the roadmap — we would rather show a gap than pretend coverage we do not have.
Yes. The student and parent apps are built to run well on everyday phones, as well as tablets and laptops.
Safety & privacy
Safety is built in, not bolted on: you can read every conversation the AI has with your child, practice questions are verified before your child sees them, there are no ads or trackers, and a parent approves the account before anything starts. Details live on our Safety page.
Yes — everything. Full chat transcripts, quiz history, and what the tutor remembers about your child’s learning are visible in the parent app. There is no kids-only space in Jhamly.
No. No advertising, no behavioural tracking, no data sales — that is the business model, not a preference. We intend to make money from subscriptions, not from your child’s attention. AI processing happens under contract; conversations are not used to train models. The Privacy Policy is the full account.
No. There is no social feed, no chat between users, and no community. Your child talks to the tutor. That is the whole contact surface.
The tutor is designed to recognise distress, respond supportively, and point to real help. Jhamly is not a counselling or emergency service. In an emergency, call 112 or the KIRAN mental-health helpline (1800-599-0019).
From the parent app (Settings → Delete) or by writing to support@jhamly.com. Deletion is real: tutoring conversations, progress, and learning memory are removed on the schedule in our Privacy Policy. We keep only what the law requires — such as certain consent or tax records — and we say what that is.
Learning & the AI
A chatbot answers questions. Jhamly tutors: it asks and hints before it tells, remembers what your child struggled with last week, checks practice questions before they are shown, and then shows you the evidence of whether learning actually moved. A generic chatbot forgets your child when the tab closes.
No — that is the failure mode we designed against. The tutor guides, asks questions, and works through problems with your child. During quizzes it goes silent, so the work you see is your child’s own.
Yes, occasionally. Any AI can. That is why practice questions are verified before your child sees them, why wrong answers are mapped to named misconceptions, and why we still want students to check important answers against their textbook. We would rather say this plainly than pretend otherwise.
That is the question the product is built to answer with evidence, not slogans. The parent view shows what is solid, what is still shaky, and how that changes over time. If something is not working, the record should show that too.
Things like which concepts are solid, which mistakes keep coming back, and which explanations have worked. You can see that in the parent app, in plain language — it is not a hidden profile.
Curriculum & exams
CBSE Grades 3–12, ICSE Grades 3–10, and Karnataka State Board Grades 3–10. Maths Grades 3–8 is the deepest tutored set today; other chapters may be listed in Journey while quizzes and deeper tutoring are still rolling out. The Syllabus page is the honest map.
Yes, as practice: quizzes are organised by chapter and difficulty, and after each attempt your child sees which concept cost them marks — not just a score. We do not claim to replace school exams or guarantee ranks.
It tries to find why. A wrong answer usually traces to a specific misconception, such as borrowing in subtraction or sign errors in algebra. Questions are built to expose which one it is, then the tutor works on that — not on repeating what is already solid.
Content is aligned to your child’s board and grade, chapter by chapter. It is the same syllabus, at your child’s pace, with memory of where they left off. Where we are still building a chapter, the Syllabus page says so.
Money & account
Beta is free. When paid plans exist, we will give at least 30 days’ notice by email, as the Terms of Use require. Early families hear pricing from us first.
Yes. Cancel from the parent app or by writing to support@jhamly.com. During beta there is nothing to bill. Later, access continues through the paid-for period; we do not lock you in.
During beta there is no charge, so there is nothing to refund. When subscriptions exist, refunds follow applicable Indian consumer law — the Terms of Use say that in full.
Yes. One parent account, one profile per child — each with their own tutor memory and progress. Profiles do not mix.
We notify them and ask for fresh consent as an adult user, as the Privacy Policy describes. Parental controls then transition; they take over their own data and consent.
Schools & institutions
No. If a school uses Jhamly for Institutions, it manages things like attendance, fees, and schedules. Tutoring conversations, progress, and quiz history stay with you and your child. That split is built into the product, not a toggle.
Jhamly for Institutions is a management platform for schools, colleges, and institutes. Details and a demo request are on the Institutions page.

